Claire (Xiaohuan)

Claire (Xiaohuan) Ma has an extensive work experience spanning various companies and roles. Claire (Xiaohuan) currently works at MongoDB as an Analytics Manager, Growth Experimentation since August 2022. Prior to this role, they were a Sr. Data Analyst II, Growth at MongoDB from August 2021 to September 2022, and a Sr. Data Analyst, Growth from February 2020 to July 2021.

Before joining MongoDB, Claire worked at Wayfair as an Analytics Manager - Customer Journey Analytics from March 2019 to February 2020. In this role, they led a team of analysts, collaborated with stakeholders across multiple teams, and conducted descriptive and deep-dive analyses. Claire (Xiaohuan) also developed machine learning models for predicting customer behavior and improving service time rules. Prior to this, they were a Senior Business Analyst - Customer Experience from September 2017 to March 2019 and a Business Analyst - Customer Experience from June 2016 to August 2017.

Claire also gained experience as an Email Platform Development Intern at Turbine from June 2015 to December 2015, a Digital Marketing Intern at Burberry in February 2014, and as an Assistant of CRM team in Corporate Marketing Department at Hearst Magazines from March 2013 to July 2013.

Claire (Xiaohuan) Ma has a strong educational background in the field of marketing analytics. Claire (Xiaohuan) completed their Master of Science (M.S.) in Marketing Analytics from Bentley University between the years 2014 and 2016. Prior to that, they obtained their Bachelor of Commerce (BCom) in International Economics and Commerce from Shanghai International Studies University, studying from 2010 to 2014.

In addition to their degrees, Claire has also pursued various certifications to further enhance their skills and knowledge. Claire (Xiaohuan) became a member of the prestigious Beta Gamma Sigma in March 2016. In January 2016, they obtained the SAS Certified Statistical Business Analyst Using SAS 9: Regression and Modeling certification. In December 2015, they achieved the Google Analytics Individual Qualification (IQ). Furthermore, in April 2015, Claire obtained the SAS Certified Base Programmer for SAS 9 certification. These certifications showcase their expertise in statistical analysis, programming, and data analytics.