Gian Jagai is an experienced professional in business operations and services management, currently serving as the Strategic Business Partner for the Global Professional Services team at MongoDB since January 2024. Previously, Gian held the role of Director of Services and Support at Equus Compute Solutions, overseeing customer support and warranty teams. At Amazon Web Services, Gian was instrumental in developing the Performance 360 tool, enhancing operational efficiency for 2,100 consultants. Additional experience includes strategic roles at TEKsystems as Global Delivery Manager, and Pentaho as Director of Operations & Delivery, where Gian established a new Services Operations team. A long tenure at Hitachi Data Systems involved various leadership positions focused on technical consulting, knowledge management, and delivery. Gian holds an MBA from Babson College and a BS in Electrical Engineering from the University of Colorado Boulder.
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