Pritpal Singh Sehra

Senior Escalation Manager at MongoDB

Pritpal Singh Sehra has over 20 years of work experience. Pritpal Singh'smost recent role was as a Senior Escalation Manager at MongoDB starting in February 2022. Prior to that, they worked as a Manager at MongoDB from May 2020 to February 2022. Pritpal Singh has also worked as a Technical Support Manager at VMware from March 2017 to May 2020. Before that, they held various roles at Sopra Steria India, including Manager of Escalation Group & MCS Environment from January 2012 to March 2017, Project Lead of Escalation Group & MCS Environment at Axway from September 2011 to February 2012, and Project Lead of EAI/B2Bi - Escalation APAC from October 2009 to September 2011. Prior to Sopra Steria India, they worked at Sopra India as a Team Lead - Global Support [APAC] from January 2007 to December 2008 and as a Sr. Software Engineer from January 2004 to December 2006. Pritpal Singh started their career as a Developer at Protech System, where they worked on various desktop applications using Microsoft Technologies from 2001 to 2003.

Pritpal Singh Sehra has a diverse education history. In 2021, they attended the Indian Institute of Management, Kozhikode, where they pursued an Advanced Strategic Management degree with a focus on Strategy Planning and Business Management.

Prior to that, from 1998 to 2000, Pritpal studied at Delhi University and earned a Post Graduate Diploma in Computers. During the same period, they also obtained another Post Graduate Diploma in Computer Application from Delhi University.

In 1995, Pritpal completed their Bachelor's degree in Mathematics from Delhi University.

Additionally, in 2008, Pritpal enrolled at Punjab Technical University to pursue a Master's degree in Computer Science. The completion date for this degree has not been provided.

Furthermore, outside of traditional education, Pritpal has obtained several certifications. In 2014, they obtained the Certified Support Manager [CSP-M] and Certified Support Professional [CSP-I] certifications from the Technology Services Industry Association (TSIA). The month and year of obtaining the Support Center Team Lead (HDI_SCTL_CE) certification from HDI have not been specified.

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Timeline

  • Senior Escalation Manager

    February, 2022 - present

  • Manager

    May, 2020