Oluwabunmi Ogunyemi currently serves as Customer Success Lead at Moniepoint Group since April 2022, bringing a wealth of experience from a prior role as Customer Service Lead at Jumia Group where oversight included managing a team of over 30 representatives from September 2017 to June 2022. Oluwabunmi's tenure at Jumia also featured roles as Customer Service Specialist and Customer Service Representative, where responsibilities included resolving customer issues and handling high volumes of interactions to ensure satisfaction and retention. Prior experience includes working as a Customer Support Specialist at T.W.O Apparel. Oluwabunmi holds a Bachelor of Arts in International Relations and Affairs from Redeemer's University.
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