Retail Operations

The Retail Operations team at Montana Silversmiths is responsible for overseeing the in-store experience, ensuring exceptional customer service, and managing inventory and shipping logistics. They collaborate closely with the design team to showcase the brand's distinctive jewelry and buckles while engaging with customers at western events to promote products and enhance brand visibility. By maintaining operational excellence and fostering a passion for the western heritage, this team plays a vital role in driving sales and customer loyalty.