Melissa Bonuales has a strong background in quality, risk management, and patient safety in healthcare. Melissa most recently held the position of RN Director of Quality, Risk, Compliance & Infection Control at Montrose Regional Health. Prior to that, Melissa worked as the RN Director of Quality, Risk, Medical Staff Services, Utilization Review, and Case Management at Grand River Health for five years. Melissa also served as the Assistant Director of Quality and Patient Safety at Valley View Hospital for ten years.
Melissa Bonuales holds a Bachelor's degree in Registered Nursing/Registered Nurse from Elmira College. Melissa has also obtained additional certifications including CPPS from IHI, Certified Professional in Healthcare Quality (CPHQ) from the National Association for Healthcare Quality (NAHQ), and Certified Professional in Healthcare Risk Management (CPHRM) from the American Society for Health Care Risk Management (ASHRM).
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