Thomas B. is an experienced professional in customer experience and marketing, having held various management roles in reputable organizations. From April 2022 to September 2023, Thomas served as CRM & Loyalty Manager at Mosh. Prior to this, Thomas was the Acting Head of CX and CX Manager at the Leukaemia Foundation from April 2020 to April 2022. Thomas also contributed to REA Group as Behavioural Marketing Manager and Behavioural Campaign Manager between April 2018 and April 2020. Additional experience includes a role as Marketing Campaign Manager at Coles and Technical Project Manager at Zalando. Thomas began the career as a Marketing Insights Analyst at WorkSafe Victoria on a contract basis, followed by a position as Lifecycle Marketing Specialist at Agora Publishing. The early career featured an internship at Development Counsellors International. Thomas's educational background includes a Bachelor of Business in Marketing and Japanese from the University of Tasmania and additional studies in Marketing and Natural Resource Management at Colorado State University, along with an SQL Short Course from RMIT University.
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