Ahlam Awaid

Ahlam Awaid is an experienced professional in account management and customer service, currently serving as a Senior Account Manager at Monument Consulting since July 2020. Prior roles at Monument include Account Manager, Senior Account Coordinator, and Account Coordinator. Previously, Ahlam worked at MATRIX Resources as an Account Coordinator and Front Desk Coordinator, where responsibilities included call processing, HR support, and administrative tasks. Ahlam has also been a Sales Consultant at SWAROVSKI, enhancing brand image and ensuring superior after-sales service. Experience at Georgia State University as a Researcher involved data analysis and participant management, while an earlier role as Assistant Manager at PIA focused on client relationships within the luxury market. Ahlam's career commenced as a Medical Records Clerk at Comprehensive Care Medical. Ahlam holds a Bachelor's degree in Psychology with a concentration in Neuroscience from Georgia State University, obtained in 2018.