Alicia Syverson, MSN, RN, CMCN has a diverse work experience in healthcare. Alicia currently serves as the Director of Value Based Care and Care Management at Monument Health, where they lead a team of Clinical Integration Care Managers and implements strategies for superior clinical care and operational alignment. Prior to this role, Alicia was the Director of Nursing for Ambulatory and Surgical Operations at Monument Health. Alicia also worked as the Director of Clinical Operations at the same organization.
Before joining Monument Health, Alicia worked as a Process Redesign Specialist and Healthcare Consultant at Coleman Associates-Patient Visit Redesign. Their role involved making systematic changes through process redesign and improving efficiency and effectiveness in healthcare.
Earlier in their career, Alicia worked at Jefferson Healthcare, where they held various roles including Clinical Practice Manager, Clinical Coordinator, and Triage & Care Coordination Nurse. In these roles, they managed clinical education, supervised patient care teams, provided triage services, and coordinated care for patients.
Overall, Alicia Syverson has demonstrated expertise in care management, clinical operations, process redesign, and education within the healthcare industry.
Alicia Syverson has an education history that includes a Master of Science in Nursing from Aspen University, with a specialization in Public Health/Community Nurse/Nursing. Alicia also holds a Bachelor of Science in Registered Nursing from Excelsior University and an Associate of Science in Registered Nursing from Salish Kootenai College. Additionally, Alicia has a Bachelor of Arts from the University of Minnesota. Alicia has further certifications as a Certified Facilitator from the Washington State Hospital Association and is a Certified Managed Care Nurse (CMCN) from the American Board of Managed Care Medicine Inc.
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