Emily Savage

Emily Savage is an experienced professional with a strong background in customer service and complaint management. Since joining Monzo Bank in June 2019, Emily has held various roles, including Complaints Analyst, Complaints Manager, Vulnerable Customer Specialist, Complaints Expert, and Complaints Handler. Prior to this, a decade was spent at John Lewis & Partners, where positions included Section Manager for Beauty, Consumer Electronics, and Selling Coach. Emily holds a Bachelor of Science degree in Psychology from Cardiff Metropolitan University, earned between 2010 and 2013.