Shweta Chopra

Shweta Chopra is an experienced professional in IT Service Management, currently serving as AVP - Service Management at Moody's Corporation since August 2017, focusing on onboarding and integrating acquisitions as well as aligning IT processes with business outcomes. Prior to this role, Shweta held various positions at HCL Technologies, including Senior Manager and Manager, where responsibilities encompassed end-to-end IT Service Management tool deployment, customer interactions, and implementing ITIL framework-based systems. Shweta's career began at HCL Infrastructure Services Division, progressing through positions that involved process design and ITIL implementation. Education includes an MBA in International Business and Marketing from Amity International Business School, a B.A. (Hons) in Mathematics from Delhi University, and certifications in Cyber Law and ITIL.