Seda Arakelyan

Head Of Customer Service at Moon Magic Jewelry

Seda Arakelyan has a diverse work experience spanning over a decade. Seda has worked in various roles and industries, showcasing their versatility and adaptability. Their most recent role was as the Head of Customer Service at Moon Magic Jewelry, where they started in November 2020. Prior to that, they served as a Senior Executive Account Manager at Globi Services, starting in October 2017. From October 2018 to October 2020, they worked as the CS Manager at amerii. Seda also gained experience as an Outbound Sales Call Auditor at SaaS Growth Ventures from January 2018 to January 2020. Seda has previous experience as an EFL Tutor at the Academy of Creative Explorers, Student Ambassador Program Coordinator at American Councils for International Education, and Operator-manager at Megna Ltd. Additionally, they worked as a Director's Assistant at Lori LLC Diamond Manufacturing Company, an Academic Advisor at American University for Humanities, and a Translator/Interpreter at AraratBank OJSC. Seda's varied work history demonstrates their ability to excel in customer service, account management, sales, tutoring, program coordination, management, and translation.

Seda Arakelyan earned a Master's degree in TEFL from the American University of Armenia from 2015 to 2017. Prior to that, they completed a Bachelor's degree in Philology (Russian and English Languages) at The Yerevan State Linguistic University after V. Brusov from 2005 to 2009. There is no available information about their education at the University of Silesia in Katowice, where they pursued an International Seminar of Polish Culture. Additionally, Seda Arakelyan holds a certification in Academic IELTS from the British Council and IDP, although the specific date of completion is not provided.

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Timeline

  • Head Of Customer Service

    November, 2020 - present