Aubrey C. is an experienced professional in customer experience and operations, currently serving as the Customer Experience Team Lead at MoonPay since March 2021, following roles as Senior Operations Analyst and Operations Analyst. At MoonPay, a financial technology company specializing in crypto payment infrastructure, Aubrey conducts customer due diligence checks and collaborates with internal departments to prioritize customer needs. Prior experience includes working as a Client Service Analyst at Bybit, where efficient support was provided in trading, and coordinating with cross-functional teams to resolve client issues. Earlier roles also include a Human Resources Internship at DHL Global Forwarding, a Supply Chain and Operations Assistant at MINISOLife, and a Customer Service Assistant at Luxottica. Aubrey holds a Bachelor's degree in Banking and Finance from the University of London and the Singapore Institute of Management.
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