Rudo de Graaf

Rudo de Graaf has a strong background in customer success and sales, with experience in various industries.

Rudo currently serves as the Head of Customer Success at Mopinion, a position they have held since December 2021. Prior to this role, they worked as a Customer Success Manager at the same company from November 2020 to December 2021.

Before joining Mopinion, Rudo worked at Tourlane as a B2C Sales Dutch Market representative from April 2019 to November 2020.

In 2019, they gained experience as a Management Trainee at AMAN, where they received training and worked in different departments during peak seasons. Rudo also held shifts as a duty manager.

Rudo's earlier experience includes a role as a Field Worker at Breda University of Applied Sciences in 2018. Rudo conducted tourism destination management fieldwork in Melbourne, Sri Lanka, and Bali, providing advice and creating strategies for tourism organizations.

In 2017, Rudo worked as a Front Office Associate at the Rotterdam Marriott Hotel. In this role, they assisted guests from arrival to departure and developed skills in multitasking, time management, and prioritization.

Rudo de Graaf earned their VWO Economie & Maatschappij degree from Marnix College Ede in 2011. Rudo then went on to pursue a Bachelor of Arts in International Hotel Management at NHTV Academy of Hotel Management from 2014 to 2017. During their studies, Rudo also participated in an Erasmus Exchange Program at Haaga-Helia University of Applied Sciences in 2015. Later, they completed a Master of Arts in Tourism Destination Management at Breda University of Applied Sciences from 2017 to 2018.