Sharon Ramírez Martínez

Sharon Ramírez Martínez is an experienced professional in client support and customer care, currently serving as an Analyst Client Support at SURA Investments since June 2024. Previously, Sharon worked as a Customer Care Analyst at Welbe Care, where responsibilities included opening the customer service area, managing technical support tickets, and enhancing customer experiences. Sharon also held positions in various companies, including Doc Hunter, where responsibilities involved client relationship management and health professional affiliation processes, and Top Doctors, focusing on client training for platform usage. Other roles include Sales Development Representative at doctoranytime Pro and a Sales Intern at Gontes Digital. Sharon holds a degree in Commercial Relations from Instituto Politécnico Nacional and is currently pursuing further education at CENLEX.