David Austin

David Austin is an experienced IT professional currently serving as an IT Service Desk Agent at Morgan & Morgan, P.A. since April 2024, where responsibilities include providing technical support and maintaining high customer satisfaction. Prior to this role, David worked as a System Support Technician at ASRM, LLC from February 2017 to October 2022, offering assistance with hardware, software, and network systems. David also gained valuable experience as a Cyber-Lab Server Administrator Intern at Penn State University and as a Computer Lab Consultant at Penn State Abington. David holds a Bachelor of Science in Information Sciences and Technology and a Bachelor of Arts in Administration of Justice from Penn State University.