Shannon Kelly

Shannon Kelly serves as a Client Advocacy Manager and Team Lead at Morgan & Morgan, P.A. since July 2019, previously holding the position of Case Consultant. Prior experience includes serving as a Customer Service Supervisor at Musculoskeletal Resources from November 2015 to July 2019, where responsibilities involved researching marketing data, maintaining customer service standards, and managing day-to-day operations. Shannon possesses strong strategic relationship and partnership-building skills, with experience in pre-verification on Workers Compensation and No Fault Insurance Claims, as well as training new employees. Shannon holds a Bachelor’s Degree in Business Administration and Management from the State University of New York College of Agriculture and Technology at Cobleskill, earned in 2015.