Jacob Thomas is the Executive Director at Morgan Stanley, where they lead Technology Incident Management, L1 Operations, and the Command Center, focusing on operational excellence and platform stability in Wealth Management systems. With over five years of leadership in platform engineering and cloud strategy, Jacob has crafted and executed cloud adoption plans while optimizing incident response efforts. Their previous roles included engineering management and technical leadership positions at companies such as Morgan Stanley Smith Barney and TD Waterhouse, where they contributed to scalable solutions that enhanced business operations.
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