Kylie Peterson

Kylie Peterson is an accomplished professional with extensive experience in customer experience and operational management. Currently serving as Manager of Customer Experience at Mornington Peninsula Shire, Kylie has previously held significant roles including Acting Manager of Customer and Transformation. Kylie's background includes General Manager of Centre Operations at Peninsula Leisure and various leadership positions at Brimbank City Council, RMIT University, and YMCA Victoria, where expertise in customer service, operational performance, and team building has been demonstrated. Kylie's career also includes a role as Guest Services & Membership Specialist at the University of Melbourne and an earlier position as 2IC at dusk Australasia, showcasing a diverse skill set in customer support and membership growth.