Adrienne Huy

Adrienne Huy, MA has a diverse work experience spanning various industries. Currently, they serve as the Support Services Director at Morris-Jenkins, where they are responsible for overseeing support services. Prior to this role, Adrienne worked as the Contact Center Director at Morris-Jenkins.

Before joining Morris-Jenkins, Adrienne worked at Lash Group as the Senior Operations Manager. In this role, they managed pharmaceutical program operations and provided strategic oversight to ensure client service levels and operational efficiency. Adrienne also worked directly with clients, providing program updates and addressing client issues.

Adrienne also has extensive experience in customer service operations. Adrienne worked at Central Hudson, where they held several positions including Director of Meter Reading and Revenue Protection, Credit & Collections Field and Contact Center. In this role, they managed customer service operations and led staff to ensure efficient and professional performance. Adrienne also served as the Customer Account Services Supervisor, overseeing day-to-day operations in a high-volume call center with 100+ staff. Additionally, Adrienne held the position of Staff Coordinator-Budget and Analysis, where they organized management work plans and supported customer service staff.

Earlier in their career, Adrienne worked at Paychex as a Payroll Specialist, responsible for payroll processing.

Overall, Adrienne Huy, MA's work experience demonstrates their expertise in support services, operations management, customer service, and payroll processing.

Adrienne Huy, MA holds a Master of Arts (M.A.) degree from Marist College, which they obtained from 2009 to 2011. Adrienne'sarea of focus during their master's program was in Organizational Leadership and Communication. Prior to that, they completed their Bachelor's degree in Business Administration and Management, General at Mount Saint Mary College, where they attended from 2001 to 2005.

Additionally, Adrienne Huy has obtained several certifications, including the "Cornell Supervisor/Director Training" from Cornell University. Adrienne also holds a "Notary Public" certification from the Dutchess County, although the specific dates of when they obtained these certifications are not provided. Adrienne has also achieved a "Lean Six Sigma Green Belt" certification, but the institution where they obtained it is not mentioned. Furthermore, their education history also mentions the "Dutchess County Chamber Foundation," although no specific degree or field of study is indicated for this institution.