Shandra Morton

Information Technology Help Desk Manager at Morrison Child and Family Services

Shandra Morton currently serves as a Help Desk Manager at a private company since November 2023, where responsibilities include documenting help desk requests, evaluating resolutions, and developing policies for efficiency. Previously, Shandra held positions as a Software Tester at Belong Gaming from November 2020 to November 2022, contributing to testing various applications and reporting inconsistencies through Jira. As a Technical Support Engineer at ATI Restoration, LLC from February 2019 to May 2020, Shandra supported multiple national offices and conducted audits for cost-saving measures. Shandra's career also includes a role as a Systems Support Engineer at T Bank N.A. from November 2013 to September 2018, where significant improvements were made in user support and training. Educational qualifications include a Bachelor’s degree in Computer Science from East Central University and ongoing studies in Cloud and Linux Training at Dallas College North Lake Campus and Linux Academy.

Location

Portland, United States

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