Nicole R. Smith

Nicole R. Smith, CMB, serves as the Assistant Director of Residential Educational Content - Strategy and Member Services at the Mortgage Bankers Association since February 2015, focusing on expanding educational courses in residential mortgage banking and supporting individuals pursuing their Certified Mortgage Bankers Designation. Prior to this role, Smith was a Mortgage Loan Officer at Heltzel Mortgage and held various leadership positions in the mortgage industry, including significant roles at Netbank FSB, RBMG Mortgage Company, and Homeside Lending. Smith has a strong background in business development, production management, and nonprofit leadership, exemplified by a notable tenure as Chair of the Mission Committee at Clifton Presbyterian Church, where fundraising efforts saw a 43% increase. Educational achievements include a Bachelor of Science in Business Administration/Economics from American University and a Certified Mortgage Banker designation from the Mortgage Bankers Association.