Alicia Tan

Alicia Tan has over two decades of experience in customer service and management, currently serving as Senior Assistant Director at the Agency for Integrated Care (Singapore) since November 2014. Prior to this role, Alicia held positions at Singapore Telecommunications Limited as Contact Centre Manager from November 2011 to November 2014, and at StarHub Limited, where responsibilities included Customer Relationship Senior Executive from November 2006 to November 2011, Technical Support Supervisor from May 2004 to November 2006, and Team Leader from January 2000 to May 2004. Alicia is a graduate of the Singapore Institute of Management, holding a Bachelor of Science in Management obtained between 1995 and 1998.