Marissa Walker

Marissa Walker has extensive experience in customer success and onboarding management. Marissa currently works as the Director of Customer Success at Mosaic, a position they have held since April 2023. Prior to this, they were a Customer Success Manager at Mosaic from October 2021 to April 2023.

Before joining Mosaic, Marissa worked at Juniper by IMC as a Customer Onboarding Manager from June 2021 to October 2021, where they managed a team and oversaw the implementation and support of market sites. Marissa also served as a Customer Onboarding Specialist at Juniper from March 2020 to June 2021, where they managed the Zendesk support team and provided training to new onboarding specialists.

Marissa's earlier experience includes working as a Buyer Relations Manager at International Market Centers from March 2019 to May 2020, where they managed department budgets. Marissa also worked at AmericasMart Atlanta, first as a Retail Services Manager from May 2017 to March 2019, and then as a Retail Services Coordinator from June 2016 to August 2017. In these roles, they developed buyer relationships, handled legal agreements, and managed event logistics.

Marissa began their career as an Assistant Buyer at Habit Boutique from May 2014 to August 2015, where they assisted with merchandise selection and pricing and assigned duties to employees.

Marissa Walker pursued their education at East Carolina University, where they studied Fashion Merchandising with a focus on Apparel Merchandising. The exact duration of their education at the university is not specified.