Customer Service · Full-time · Vancouver, Canada
MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission.
WHY YOU SHOULD WORK WITH US:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces™ in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces™ in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.
Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country’s largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.
JOIN OUR TEAM!
We are looking for a motivated Family Support Home Visitor to join our Building Blocks Vancouver program team! Not sure if you're 100% qualified? We encourage you to apply anyway!
POSITION FUNCTION:
Under the supervision of the Interim Manager, Building Blocks Vancouver Program, the Family Support Home Visitor provides support to first-time parents and their children through home-visiting, community-based activities, and collaboration with BBV nurse and social worker consultants.
KEY DUTIES AND RESPONSIBILITIES:
Initiate and maintain regualr, long-term contract and support with families through home visiting and other activities
Assist families in strengthening the parent-child relationship by providing guidance based on parenting and early childhood development principals in a Canadian context.
Use the peer support skills of modeling and mentoring to enhance family functioning.
Support families by helping them improve access to community resources.
Remain current with CARF standards relevant to the program, project, or service.
Keep client information up-to-date in physical files and electronically using OCMS and MOSAIC's client management system.
QUALIFICATIONS:
Have a certificate, diploma, or degree in Early Childhood Care and Education, Social Services, Community Development, Counselling or in relevant fields.
Have experience (2 or more years) in early childhood (0-6 years) development, family, or parenting and with immigrant populations and diverse cultural backgrounds.
Knowledge in early childhood development, family/parent-child relationships, settlement services, community resources and agencies, and specific knowledge related to home visitation.
Experience working with and supporting vulnerable populations through difficult situations (e.g. domestic violence) and making formal reports.
Ability to speak, read and write in fluent English and Spanish.
Have a working knowledge of standard office equipment and software applications (MS Office 365, virtual platforms, word processing, and spreadsheets).
Have a strong willingness to learn.
Culturally sensitive, trauma-informed, tactful, patient, and flexible.
Organized and able to set priorities, meet deadlines and have problem-solving skills.
Ability to work independently and with a team.
Ability to set and maintain boundaries with clients and manage self-care.
Ability to carry out the duties of the position.
Current, satisfactory Criminal Record Check is required.
Valid driver’s license and car ownership are assets.
HOURS:
35 hours per week, fixed term until March 31, 2025, with a possibility of extension depending on the former worker returns to this role.
While the work is primarily in person, the successful candidate may be permitted to work a hybrid work model (combination of in-office and remote work). Candidate must be able to commute to the Boundary office and client's homes in Vancouver.
BENEFITS:
A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week.
DEADLINE: two weeks
IMPORTANT NOTES:
This job is not in the org chart
This job is not in any teams