Mosaicx
John Yu is a Principal Software Engineer at Mosaicx since March 2022, with prior experience as a Senior Software Engineer and Software Engineer at AVOKE Analytics from December 2018 to March 2022. John has also worked as a Full Stack Developer at State Street and as a Software QA at Tufts University. Additionally, John served as an IT Specialist at the Boston Water & Sewer Commission for a short period in late 2016. John holds a Master of Science in Analytics/Data Science from Georgia Institute of Technology and a Master of Science in Data Science from Northwestern University, along with a Bachelor's degree in Computer Science from Wentworth Institute of Technology.
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Mosaicx
Mosaicx is a cloud-based product that uses conversational AI, machine learning and natural language processing technologies to automate interactions with customers and employees. Its IVA technology delivers fast, easy, personalized service through industry-leading voice recognition and digital messaging capabilities, creating positive interactions that drive improved customer and employee satisfaction. Mosaicx makes conversational AI surprisingly simple.