RW

Rebekah (Bexy) West

Senior Customer Experience Manager at Moshi Kids

Rebekah (Bexy) West has extensive work experience in customer service and management roles. Rebekah (Bexy) began their career at T&S Stores in 1995 as an Assistant Manager. In 2004, they joined Sulake as a Chat Moderator and later worked their way up to become an Assistant Community Manager and then a Community Coordinator, handling payment related queries, fraud investigation, and customer service. Rebekah (Bexy) joined Mind Candy in 2011 as a Community Assistant and eventually became a Customer Service Team Lead and then a Customer Service Manager. In 2014, they transitioned to Moshi Kids, where they held the positions of Customer Service Manager and later Senior Customer Experience Manager. Rebekah (Bexy) is currently employed at both Moshi Kids and Mind Candy as a Senior Customer Service Manager.

Rebekah (Bexy) West's education history begins in 1990 when they attended Shipston High School until 1995. During this time, they did not obtain a degree or specialize in any field of study.

In 2001, Rebekah enrolled in a home course provided by ICS, where they earned a Diploma in Bookkeeping. This course lasted for two years, and it is their only formal education related to a specific degree.

Rebekah expanded their knowledge in the field of education by enrolling in the Centre of Excellence in 2018. Here, they obtained two diplomas - one in Sensory Processing Disorder Awareness and another in Autism Awareness. Each diploma course lasted for one year, and these qualifications have contributed to their understanding and expertise in these areas.

In addition to their educational background, Rebekah has obtained certifications in various fields. In 2010, they became a CEOP Ambassador after completing a program at CEOP. Rebekah (Bexy) also holds a Moderation Gateway Certificate, but the specific details about when and where they obtained this certification are unknown.

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Timeline

  • Senior Customer Experience Manager

    September, 2021 - present

  • Customer Service Manager

    November, 2014

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