Motability Operations Ltd
Craig Ford is currently the Head of Digital Solutions at Motability Operations Ltd. Craig leads a department focused on transforming customer experiences for dealer customers. Prior to this role, Craig held positions as Marketing and Digital Development Manager, Sales and Marketing Department Manager, and Online Sales Team Manager. Craig began their career as a Graduate Trainee at the company's leadership programme. Craig also has experience as a Customer Solutions Account Manager. Before joining Motability Operations Ltd, Craig worked as Deputy Manager at Austin Reed Group. Craig holds a Master's Degree in Marketing from the University of the West of England and a Bachelor's Degree in Journalism from Solent University.
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Motability Operations Ltd
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We are Motability Operations, the organisation that delivers the Motability Scheme to over 700,000 disabled people across the UK. Our purpose is to deliver smart, sustainable solutions that advance our customers’ mobility in a fast-changing world. Since we were founded 45 years ago, we have grown to be the largest leasing company in the UK, providing over five million customers with affordable transport solutions which empower them to move around on their own terms. As well as leasing cars, wheelchair accessible vehicles, scooters and powered wheelchairs that keep our customers moving, we offer the whole worry-free package including insurance, maintenance, breakdown assistance and a mileage allowance, which is why the Motability Scheme currently has an impressive customer satisfaction rating of 9.6 out of 10. With over 30,000 jobs linked to the Motability Scheme, we are always looking for people who live and breathe our purpose and want to help us to improve the lives of our customers. We champion an inclusive, supportive and positive working environment and are proud of our extremely high levels of employee retention and satisfaction. To find out more about Motability Operations, visit www.motabilityoperations.co.uk To get in touch about opportunities at Motability Operations, visit www.motabilityoperationsrecruitment.co.uk/vacancies/vacancy-search-results.aspx