Craig Ford is currently the Head of Digital Solutions at Motability Operations Ltd. Craig leads a department focused on transforming customer experiences for dealer customers. Prior to this role, Craig held positions as Marketing and Digital Development Manager, Sales and Marketing Department Manager, and Online Sales Team Manager. Craig began their career as a Graduate Trainee at the company's leadership programme. Craig also has experience as a Customer Solutions Account Manager. Before joining Motability Operations Ltd, Craig worked as Deputy Manager at Austin Reed Group. Craig holds a Master's Degree in Marketing from the University of the West of England and a Bachelor's Degree in Journalism from Solent University.
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