Katie B. is a design researcher with experience at Motability Operations Ltd since July 2022, focusing on prioritizing and executing research activities aligned with business goals and user needs to influence product development. Previously, Katie served as a UX Manager at SGS, conducting usability testing and collaborating in an agile environment, and as a User Experience Analyst at LucidCX, where user research informed product decisions. Earlier roles include LCV Marketing Manager at MOTUS Commercials, CRM Database Analyst at Motus UK, and Pensions Administrator at JLT Group. Katie holds a Bachelor of Arts in Ancient History with Proficiency in French from the University of Exeter.
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