Mamou Qalaja possesses extensive experience in the hospitality industry, currently serving as a Human Capital Business Partner and Housekeeping Supervisor at Motel One Group since February 2019, overseeing cleanliness standards and employee management. In addition, Mamou has been a Business Development Associate at HotelBrain since February 2018, involved in creating business plans, financial budgeting, and assisting with marketing strategies. Previous roles include Back Office Executive at Travel Counsellors, Front Office Receptionist at Novotel Amsterdam City, and Front Office Receptionist at Vondel Hotels. Mamou holds two Bachelor of Applied Science degrees from Inholland University of Applied Sciences, one in Tourism and Recreation Management and the other in Mathematics and Computer Science.