John McDonald has over 20 years of work experience in various roles within the automotive industry. John currently works at MOTOR Information Systems as a Product Portfolio Manager - Content since January 2022. In their previous role at the same company, they were the Director of Content Development from 2017 to 2022, where they managed a team responsible for labor time development, parts content curation, part pricing, and taxonomy standards. Prior to that, they served as a Content Development Manager/Strategic Account Manager from 2014 to 2016, overseeing the development of parts content and managing parts pricing information. John also worked as the OE Parts Research Team Leader from 2011 to 2014.
Before joining MOTOR Information Systems, John worked as an Independent Contractor as a Data Analyst/Applications Researcher from 2010 to 2011. John briefly served as a Service Manager at KIA of Coatesville in 2010. John also had previous experience in data analysis and parts research roles at MOTOR Information Systems/Technologue Holdings from 2008 to 2009, Technologue, Inc from 2007 to 2008, and Town Motors of Exton from 2000 to 2006.
John's career in the automotive industry began as a Service Advisor at Family Chrysler Jeep in 2007. Prior to that, they worked as a Lead Technician at Brian Hoskins Ford, Lincoln, Mercury from 1999 to 2000 and as a Technician at Ruggeri's General Sales Cadillac, Oldsmobile, and Saab from 1995 to 1999.
John McDonald attended Thaddeus Stevens College from 1996 to 1998, where they earned an Associates of Applied Science degree in Automotive Technology. Additionally, they have obtained several certifications including the Hearst INCLUDE Certified Change Agent from Hearst in January 2022, the Hearst Leadership Development Program from Harvard Business Publishing Corporate Learning in October 2020, and the ASE Certified Parts Professional certification from the National Institute for Automotive Service Excellence (ASE). The exact month and year of obtaining the ASE certification are not provided.
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