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Rodney Lee

Help Desk Specialist at Mount Vernon

Rodney Lee is an experienced IT professional with a background in help desk support and network engineering. At George Washington's Mount Vernon since September 2016, Rodney serves as a Help Desk Specialist, providing technical support through various communication channels and managing system backups. Previously, as a Network Engineer at The Washington Network, Inc. from August 2013 to September 2016, Rodney addressed client issues, performed repairs, and provided phone support for various systems. Earlier roles include IT Specialist at Industry Group Consultants LLC, Desk Side Support at the Department of Transportation, and IT Helpdesk/3COM Technician at United States Coast Guard Headquarters, where Rodney developed robust troubleshooting skills and ensured high customer satisfaction. Education was completed at National Business School.

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