Jake Ontiveros

Jake Ontiveros is a skilled professional with extensive experience in the financial services sector. Currently serving as the Loan Servicing Team Lead at Mountain America Credit Union since March 2018, Jake demonstrates leadership in crisis response and excels in conflict resolution and customer service. Previously, Jake worked as a Financial Service Representative at Sky Federal Credit Union, where partnership and communication efforts led to increased member loyalty and business growth. Additional experience includes positions as a Sales Adviser at Yellowstone Country Motors and in customer loyalty at Vivint Smart Home. Jake's educational background includes a Bachelor's degree in Business Management and Administration from Brigham Young University - Idaho, along with multiple associate degrees in Accounting, Finance, and Business from various institutions.