Lizbeth A.

Lizbeth A. has an extensive background in customer service and fraud prevention, currently serving as a Fraud Alert Triage Agent at Mountain America Credit Union since November 2023, focusing on monitoring high-volume transaction alerts for potential fraud. Previously, Lizbeth held roles such as Member Service Representative at Mountain America Credit Union, where exceptional service and financial consultations were prioritized, and as a Video Specialist at Canopy Mortgage, creating training materials that adhered to compliance standards. Experience also includes serving as a Mortgage Specialist, analyzing loan portfolios and training team members, and gaining leadership skills as a Residential Community Leader at Utah Valley University. Lizbeth's diverse skill set is further complemented by work as an Open Source Intelligence Analyst and experience in retail as a Personal Shopper and Cashier. Lizbeth earned a Bachelor of Arts in National Security Studies and an Associate of Science in General Studies from Utah Valley University, having graduated in August 2023.