David X. Groff

David X. Groff is an experienced information developer with a robust background in technical support and documentation across various industries. Currently serving as an Information Developer at Mountain Rescue Association since January 2021, Groff also has an extensive tenure at IBM from 2008 to the present, where expertise in web-based documentation for Requirements Management and Automated Testing Software Products is demonstrated. Prior roles include Advisory Software Engineer at IBM, where impactful strategies increased first call resolutions and reduced problem report submissions, as well as Senior Application Support Engineer at Telelogic, providing technical assistance for complex software implementations. Groff's early career included positions as Support Engineer at Computron and Systems Engineer at ITT Avionics, showcasing a diverse skill set in client-server financial software support, system design, and technical documentation. Groff holds a BS in Electrical Engineering Technology from Texas A&M University and a diploma in Client Server Application Development from Chubb Institute.