Mouseflow
Jacinda Mariah C. has work experience in customer success management, customer service advising, and marketing. Jacinda Mariah currently works as a Customer Success Manager at Mouseflow since September 2022. Prior to that, they worked as a Customer Service Advisor at Auctane's Packlink division from April to September 2022. Jacinda Mariah also has experience as a Marketing Intern at Ravensburger, where they assisted international community managers, managed social media platforms, and provided customer support from September to November 2018.
Jacinda Mariah C. completed their Bachelor of Arts degree in International Business at Western Washington University from 2016 to 2019. During their bachelor's degree, they also studied Betriebswirtschaftslehre at Universität Trier from 2017 to 2018. In 2021, they pursued a Master's degree in Business Administration Bilingual at Universidad de Jaén, which they completed in 2022.
Additionally, Jacinda obtained certifications in Kameleoon AB Testing Initiation from Kameleoon in May 2023, Growth-Driven Design from HubSpot Academy in May 2023, and Google Analytics from Google in June 2023.
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Mouseflow
Mouseflow is a leading behavior analytics tool used by more than 190,000 digital experience frontrunners worldwide. It empowers marketing, product, UX, analytics and CRO professionals to make confident decisions on website optimization, as well as power the growth of companies across multiple industries. It is a global operation with employees fromaround the world and has been recognized by the industry as part of the Top 100 Software Products and Top 100 Highest Satisfaction Products of the year.It allows the visualization of behavior otherwise invisible to traditional analytics, providing you with the indisputable evidence you need to optimize your website with certainty. its features include session replay, 6 types of automatically generated heat maps, conversion funnels, form analytics and feedback campaigns. Additionally, it carries an advanced filtering suite and it proprietary Friction Score, that automatically tags sessions where users experienced friction on their journey, allowing Mouseflow users to create optimal website experiences.