Susana Ponce is a skilled professional with extensive experience in client success and customer service, currently serving as a Client Success Partner at Stridekick | MoveSpring since August 2018, and previously as a Customer Service Associate at Stridekick since November 2017. Susana has also held leadership roles, including Lead Supervisor at Market Hall Foods from September 2014 to May 2017, and has experience in educational settings as an Instructor at the University of California, Davis from September 2013 to June 2014. Early career roles include a Communications Intern at CommuniCare Health Centers and a Teacher's Aide at the University of California, Davis. Additionally, Susana worked as a Supervisor at Amici's East Coast Pizzeria from August 2009 to October 2012. Educational qualifications include a Master of Arts in Creative Writing from the University of California, Davis, a Bachelor's degree in English from the same institution, and an Associate's degree in Humanities/Humanistic Studies from Napa Valley College.