Aurelia Wollen is a seasoned professional in customer success operations, currently serving as the Customer Success Operations Program Manager at Moveworks since October 2022. Prior to this role, Aurelia held positions such as Customer Success Operations Lead and Customer Success Manager at Panther and WorkBoard Inc., respectively, where Aurelia focused on enhancing customer experience and strategic guidance using OKR techniques. With extensive experience at Gainsight as a Senior Consultant and Customer Success Manager, Aurelia specialized in strategic advisory services, client onboarding, and delivering impactful consulting projects. Aurelia's career also includes roles as a Business Systems Analyst and Implementation Analyst at Sutter Physician Services and earlier positions in event management and administrative support. Aurelia holds a Bachelor's Degree in Business Administration, Management from San Jose State University.