Zaim Ali is a seasoned technology professional with a diverse background in customer success and technical consulting. Currently serving as a Senior Customer Success Engineer at Moveworks, Zaim has successfully executed integrations with prominent IT systems and platforms, achieving significant automation rates in issue resolution. Previous experience includes a Technical Consultant role at Bazaarvoice, where Zaim applied skills in JavaScript, HTML, and SQL to enhance e-commerce user experiences, and co-ownership of Platinum Battery Co., focusing on digital solutions for service delivery. Zaim has also contributed to educational initiatives as a Manager at The Tutoring Center, leading the transition to digital learning tools and improving operational efficiencies. Additionally, experience as a Business Consultant for small businesses in South Africa and an internship at the Brazos County District Attorney's Office showcases strong analytical and organizational capabilities. Zaim holds a Bachelor's degree in Sociology from Texas A&M University and a Software Engineer certification from Hack Reactor.
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