Patricia Pang has extensive experience in various roles within the field of operations and collections. Patricia currently serves as a Collections Manager at Mox Bank, overseeing project management, system development, and production of quality MIs. Prior to this, Patricia held roles such as Senior Collector and Specialist at Western Union Business Solutions, where Patricia supervised collectors, led client services specialists, and provided technical support. In earlier roles at Hong Kong Airport Services Limited, Patricia was involved in resources planning, load control operations, administration, and other operational tasks. Patricia holds a Master's degree in Human Resources Management/Personnel Administration and a Bachelor's degree in Bilingual and Multilingual Education.
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