Mozaic Services Limited
Gareth Farr is an accomplished IT and digital consultancy professional with extensive experience in service management and operational leadership. Currently serving as Principal Consultant at Mozaic Services Limited, Gareth has a history of developing and implementing service management strategies that enhance operational efficiency and customer experiences. Previous roles include Director of Service Governance & Assurance at Arrow Business Communications, where Gareth successfully implemented ServiceNow across the organization, and Head of Service Operations at SCC, leading the delivery of critical IT services. With a background that spans leadership positions at companies such as High Speed Two (HS2) Ltd, NFU Mutual, and Eversheds Sutherland, Gareth possesses a proven track record in driving service improvements and strategic IT initiatives, supported by a solid foundation in training and development.
Mozaic Services Limited
Mozaic is an independent consultancy, helping IT and Digital leaders assess and improve their strategy, delivery and operations. We work collaboratively alongside our clients to design and implement radical improvements in performance and agility, using automation, tooling and by delivering new ways of working. Our experienced team and proven capabilities make us the partner of choice for transformational Operating Model design and implementation. Areas in which Mozaic can help include: - Operating Model Design and Transformation - IT Service Management - Sourcing Strategies - Tooling & Platforms - Cloud Adoption - Agile Methodologies - DevOps / Automation - Operational Resilience - Cost Optimisation - Service Design