Gareth Farr

Gareth Farr is an accomplished IT and digital consultancy professional with extensive experience in service management and operational leadership. Currently serving as Principal Consultant at Mozaic Services Limited, Gareth has a history of developing and implementing service management strategies that enhance operational efficiency and customer experiences. Previous roles include Director of Service Governance & Assurance at Arrow Business Communications, where Gareth successfully implemented ServiceNow across the organization, and Head of Service Operations at SCC, leading the delivery of critical IT services. With a background that spans leadership positions at companies such as High Speed Two (HS2) Ltd, NFU Mutual, and Eversheds Sutherland, Gareth possesses a proven track record in driving service improvements and strategic IT initiatives, supported by a solid foundation in training and development.