Jewel S.

Jewel S. currently serves as the Head of Research at Mozilla and an Instructor at UC Berkeley Extension, focusing on User Research courses to develop future UX leaders. Prior experience includes leadership roles such as Head of Research for eCommerce at Square and Head of Research at Weebly. Jewel S. has a strong background in user and marketing research, having held the position of Director of Global Insights at Visa, where efforts drove global growth and digital transformation. Previous roles include Senior Manager of Research and Insights at Charles Schwab and Senior Research Manager at Ipsos ASI, managing significant global accounts across various industries. Jewel S. holds a Master’s degree in Communication from the University of Massachusetts Amherst and multiple certificates from Stanford University, The University of Georgia, and Peking University, where a Bachelor's degree in Economics was earned.