Rachael Crook is a seasoned Senior Site Reliability Engineer at Mozilla since January 2023, bringing extensive experience in infrastructure engineering and observability from previous roles at GM Financial, where Rachael held various positions including Lead Global Infrastructure Engineer and Senior Infrastructure Architect. At GM Financial, Rachael successfully led technical direction, mentored teams, and implemented observability solutions during significant cloud migrations. Rachael has a strong background in designing scalable systems, including a multi-site clustered Splunk environment and standard logging strategies for Kubernetes deployments. Early career experience includes roles as Network Administrator at Kansas State School for the Blind and Regional IS Administrator at TranSystems. Rachael holds an Associate's degree in Computer Network Systems from ITT Technical Institute.
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