Mr. Cooper Group
Adam Danielson is an accomplished professional with extensive experience in workforce management, planning, and forecasting within the contact center solutions sector. Currently serving as Assistant Vice President at Mr. Cooper since May 2022, Adam previously held similar leadership roles at Community Loan Servicing, LLC, and Equifax, where significant contributions included rebuilding complex dialer systems and leading system integration projects. Adam's career began in the pharmaceutical industry, with roles ranging from Pharmacy Technician to Business Analyst and Project Manager at Grx Holdings LLC. With a strong educational background in Computer Information Systems from Des Moines Area Community College, Adam combines technical expertise with a proven track record in driving operational efficiency and implementing innovative solutions.
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