Mary Pottinger

Mary Pottinger has extensive work experience in the field of customer relationship management (CRM) and customer insights. Mary'smost recent position was as a Senior Loyalty & CRM Manager at Mr & Mrs Smith, where they have been working since December 2021. Prior to that, they worked as a CRM Manager at the same company from December 2019 to December 2021. Before joining Mr & Mrs Smith, Mary worked as a CRM & Customer Insights Manager at Links of London from June 2018 to December 2019. Mary also held the position of Head Of Insight at Nails Inc from November 2017 to June 2018. Mary's previous experience includes roles such as Customer Insights Manager at Charlotte Tilbury Beauty from December 2016 to November 2017, Lead Customer Analyst at House of Fraser from July 2016 to December 2016, Senior Marketing Insight Analyst at House of Fraser from July 2015 to July 2016, and Online Marketing Insight and Optimisation Analyst at House of Fraser from May 2014 to July 2015. Mary started their career as a CRM Analyst at Boots UK in November 2012 and also worked as a Trading Process Assistant at Boots UK from 2011 to 2012.

Mary Pottinger attended the University of Leeds from 2008 to 2011 and earned a Bachelor of Arts (BA) degree in English Literature and Philosophy.