Cale F.

Cale F. is an experienced IT professional currently serving as the Manager of Service Desk at MRE Consulting since May 2025, where oversight of enterprise-wide IT service operations is a key responsibility. Previously, Cale held the position of Manager of Enterprise Support at Emerus Holdings, Inc. from February 2024 to May 2025, leading national IT teams to enhance operational efficiency and customer satisfaction. At Service Corporation International, from January 2022 to October 2023, Cale managed Technical Support operations, focusing on service delivery transformation and SLA implementation. The role of Service Desk Manager at CSAT Solutions LP was undertaken from April 2021 to January 2022, where Cale directed a high-performing support team and ensured alignment of IT services with business objectives. Earlier experience includes managing End User Computing at KLX Energy Services from February 2015 to April 2021, providing dedicated support to executives. Cale holds an Associate Degree in Business Management with a Minor in Marketing from Houston Community College.