Tova Feldheim

Tova Feldheim is a seasoned professional with extensive experience in customer success and operational leadership across various technology-driven companies. Currently serving as Director at Persado, Tova has achieved a 10X ROI while leading a customer success team and enhancing stakeholder engagement through storytelling and performance metrics. Previously, as Director of Client Success at iControl Data Solutions, Tova implemented key performance indicators that improved accountability and customer satisfaction. Tova's background also includes senior roles at EverC, Infor, Dynamic Data Concepts, CoreOne Technologies, and Goldman Sachs, where expertise in team growth, process improvement, and customer engagement has consistently driven significant results. Tova holds a BBA in Finance from Baruch College.