Agnieszka Jaroszek

Agnieszka Jaroszek is a seasoned professional in customer service management with extensive experience across various industries. Currently serving as the Customer Service Operational Excellence Senior Manager at MSA - The Safety Company since April 2024, Agnieszka has previously held significant roles at Kemira, including Customer Service Manager and Customer Service Team Leader, where responsibilities involved managing teams across multiple European countries and ensuring the fulfillment of KPIs and SLAs while overseeing transitions and change management initiatives. Prior experience includes supervisory and managerial roles at Molex Premise Networks and Delphi, focusing on order execution, customer relations, and production scheduling for key accounts. Agnieszka holds a Magister (Mgr) degree in Zarządzanie i Marketing from the University of Gdansk.