MSC Cruises
Julie Gregoire is an accomplished executive with extensive experience in the hospitality and entertainment industries. Currently serving as Chief Customer Journey Officer for MSC Cruises since September 2022, Gregoire is responsible for overseeing customer experiences across the MSC Cruises and Explora Journey brands. Prior to this role, Gregoire was the Managing Director of Lido de Paris, where major crisis management and optimization initiatives were implemented. Previous positions include Group Head of Sales, Marketing, and Communication at Domusvi, as well as several senior vice-president roles at Accor, where strategic operations, marketing, and hotel openings were effectively managed across multiple brands and countries. Gregoire holds a Master's degree in Management from ESCP Business School and a Bachelor's degree from EHL.
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MSC Cruises
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Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East. The MSC Cruises fleet consists of 22 modern ships with three new vessels due to be launched in 2025, 2026, and 2027. The Company operates in more than 100 countries around the world, offering cruises across five continents, calling at more than 240 destinations and welcoming more than 180 different nationalities on board. MSC Cruises is firmly committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.