Ramy Salama

Ramy Salama is an experienced IT professional with over 15 years in technical support and operational engineering. Currently serving as the EMEA Team Leader for Operational Engineering in Workplace Technology at MSCI Inc. since November 2020, Ramy provides on-site and remote tech support to over 500 users across Budapest and EMEA offices. Previous roles include an Accommodation Services Specialist at Agoda, where Ramy supported B2B accommodation partners and managed escalations, as well as various positions at Thomson Reuters, including Senior Technical Support Executive and Systems Engineer, where Ramy handled complex technical cases and provided comprehensive support across multiple regions. Ramy began a freelance IT consultancy career prior to these roles, focusing on infrastructure and end-user support. Ramy holds a Bachelor of Science in Communications and Electronics Engineering from Thebes Higher Institute of Engineering.